diff --git a/fern/workflows.mdx b/fern/workflows.mdx index 68b212d38..8a4617b19 100644 --- a/fern/workflows.mdx +++ b/fern/workflows.mdx @@ -2,16 +2,21 @@ title: Introduction to Workflows subtitle: Break down AI conversations into a visual workflow made up of discrete steps ("nodes") and branches between them ("edges"). slug: workflows +hidden: true --- - - Workflows is now available to all Vapi users in Open Beta on [the dashboard here](https://dashboard.vapi.ai/workflows). Start building more reliable and structured conversational AI today. - + +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + Workflows is a new way to build conversational AI. It allows you to break down AI conversations into discrete steps, and then orchestrate those steps in a way that is easy to manage and modify. ## Creating Your First Workflow + +The steps below are retained for legacy reference only. You can no longer create new workflows on the dashboard — build with [Assistants](/assistants/dynamic-variables) or [Squads](/squads) instead. + + Begin by creating an assistant on the Assistants page and providing the required information, such as the assistant's name and capabilities. Once your assistant is set up, switch the model provider to Vapi and click "Create Workflow" when prompted. A modal will appear offering you the option to create a new workflow or attach to an existing one. Choose the appropriate option to proceed to the Workflow Builder. diff --git a/fern/workflows/examples/appointment-scheduling.mdx b/fern/workflows/examples/appointment-scheduling.mdx index f5631c476..e7b5c4638 100644 --- a/fern/workflows/examples/appointment-scheduling.mdx +++ b/fern/workflows/examples/appointment-scheduling.mdx @@ -6,7 +6,9 @@ description: Build a voice AI appointment scheduling workflow with calendar inte --- -This example uses Workflows. For new builds, use **Assistants** or **Squads**. See the updated guides: [Assistant - Appointment Scheduling](/assistants/examples/appointment-scheduling) or [Squads](/squads). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Assistant - Appointment Scheduling](/assistants/examples/appointment-scheduling) equivalent, or [Squads](/squads). ## Overview diff --git a/fern/workflows/examples/clinic-triage-scheduling.mdx b/fern/workflows/examples/clinic-triage-scheduling.mdx index 18004c1c8..8e7a1eb5b 100644 --- a/fern/workflows/examples/clinic-triage-scheduling.mdx +++ b/fern/workflows/examples/clinic-triage-scheduling.mdx @@ -6,7 +6,9 @@ description: Build a voice AI clinic workflow with medical triage protocols, app --- -This example uses Workflows. For new builds, use **Squads** for multi-assistant triage and scheduling. See: [Squad - Clinic Triage & Scheduling](/squads/examples/clinic-triage-scheduling). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Squad - Clinic Triage & Scheduling](/squads/examples/clinic-triage-scheduling) equivalent. ## Overview diff --git a/fern/workflows/examples/ecommerce-order-management.mdx b/fern/workflows/examples/ecommerce-order-management.mdx index 20cc50d4d..d83c16f46 100644 --- a/fern/workflows/examples/ecommerce-order-management.mdx +++ b/fern/workflows/examples/ecommerce-order-management.mdx @@ -6,7 +6,9 @@ description: Build a voice AI e-commerce workflow with order tracking, return pr --- -This example uses Workflows. For new builds, use **Squads** with specialized assistants for orders, returns, and VIP support. See: [Squad - E‑commerce Order Management](/squads/examples/ecommerce-order-management). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Squad - E‑commerce Order Management](/squads/examples/ecommerce-order-management) equivalent. ## Overview diff --git a/fern/workflows/examples/lead-qualification.mdx b/fern/workflows/examples/lead-qualification.mdx index 96cbd96d4..3f10beba1 100644 --- a/fern/workflows/examples/lead-qualification.mdx +++ b/fern/workflows/examples/lead-qualification.mdx @@ -6,7 +6,9 @@ description: Build a voice AI outbound sales workflow with lead qualification, C --- -This example uses Workflows. For new builds, use **Assistants** or **Squads**. See: [Assistant - Lead Qualification](/assistants/examples/lead-qualification) and [Squads](/squads). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Assistant - Lead Qualification](/assistants/examples/lead-qualification) equivalent, or [Squads](/squads). ## Overview diff --git a/fern/workflows/examples/multilingual-support.mdx b/fern/workflows/examples/multilingual-support.mdx index c30bab4b7..e36339a09 100644 --- a/fern/workflows/examples/multilingual-support.mdx +++ b/fern/workflows/examples/multilingual-support.mdx @@ -6,7 +6,9 @@ description: Build a multilingual voice AI customer support workflow with langua --- -This example uses Workflows. For new builds, use a **Squad** with language‑specific assistants. See: [Squad - Multilingual Support](/squads/examples/multilingual-support). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Squad - Multilingual Support](/squads/examples/multilingual-support) equivalent. ## Overview diff --git a/fern/workflows/examples/property-management.mdx b/fern/workflows/examples/property-management.mdx index 6b356b238..d4f6afc6f 100644 --- a/fern/workflows/examples/property-management.mdx +++ b/fern/workflows/examples/property-management.mdx @@ -10,7 +10,9 @@ description: Build a voice AI property management system with dynamic call routi -This example uses Workflows. For new builds, use **Squads** with a router assistant and domain specialists. See: [Squad - Property Management Routing](/squads/examples/property-management). +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. + +See the [Squad - Property Management Routing](/squads/examples/property-management) equivalent. ## Overview diff --git a/fern/workflows/legacy-migration.mdx b/fern/workflows/legacy-migration.mdx index 9cd4605c9..6a935b0ff 100644 --- a/fern/workflows/legacy-migration.mdx +++ b/fern/workflows/legacy-migration.mdx @@ -6,7 +6,7 @@ description: Migrate your Vapi Workflows to Squads before Workflows is retired o --- -Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. Migrate to [Squads](/squads) before then to avoid disruption. +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. Migrate existing workflows to **Assistants** or **Squads** before the retirement date to avoid disruption. ## What's changing diff --git a/fern/workflows/overview.mdx b/fern/workflows/overview.mdx index e4bb2b8a2..a3aefe8b5 100644 --- a/fern/workflows/overview.mdx +++ b/fern/workflows/overview.mdx @@ -5,17 +5,7 @@ slug: workflows/overview --- -We no longer recommend Workflows for new builds. Prefer **Assistants** or **Squads** depending on complexity. See [Assistants](/assistants/dynamic-variables) and [Squads](/squads). This page is retained for legacy reference. - -Why We’ve Moved Away from Workflows - -While the Workflows product is fully built, we’ve found that current AI systems aren’t yet capable of acting as truly autonomous agents that can: - -1. Maintain awareness of the current node’s instructions -2. Understand all possible next steps and the conditions required to reach them - -In contrast, the Squads pattern has consistently led to better results for customers. We’re now focusing on improving the ergonomics and developer experience around Squads to make this approach even more effective. - +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. ## Introduction diff --git a/fern/workflows/quickstart.mdx b/fern/workflows/quickstart.mdx index 8183f0dcb..6215e7e97 100644 --- a/fern/workflows/quickstart.mdx +++ b/fern/workflows/quickstart.mdx @@ -6,7 +6,7 @@ description: Build a simple agent that greets users and gathers basic informatio --- -We no longer recommend Workflows for new builds. Use **Assistants** for most cases or **Squads** for multi-assistant setups. See [Assistants](/assistants/dynamic-variables) and [Squads](/squads). Existing workflow content remains for reference. +Workflows will be retired on **August 18, 2026**. From August 19, 2026 onward, existing workflows will no longer run. You will no longer be able to create new workflows on the dashboard. [Migrate existing workflows](/workflows/legacy-migration) to **Assistants** or **Squads** before the retirement date to avoid disruption. ## Overview